Shipping Policy

At SAS Custom Carts, we strive to provide you with the best service and ensure your items are delivered safely and on time. Please review our shipping policies below:

Processing Time

• Order Processing: All orders are typically processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation.
• Delays: In the event of high order volume or other unforeseen circumstances, there may be a slight delay. We will notify you via email if there are any significant delays in processing your order.

Shipping Methods & Rates

We offer various shipping methods based on the type of item and order value:

Standard Items

• $0.01 to $49.99: $19.99 shipping cost
• $50.00 to $99.99: $26.99 shipping cost
• $100.00 to $199.98: $35.99 shipping cost
• $199.99 and above: Free shipping

Standard XL Items

• $0.01 to $199.98: $52.99 shipping cost
• $199.99 and above: Free shipping

Non-Standard & Non-Standard Plus Items

• $0.01 to $999.99: $204.99 shipping cost
• $1,000.00 and above: Free shipping

Free Shipping Eligibility

Standard and Standard XL Items: Free shipping is applied for orders of $199.99 or more.

Non-Standard and Non-Standard Plus Items: Free shipping is applied for orders of $1,000.00 or more.

Shipment Tracking

Once your order has shipped, you will receive an email with tracking information so you can monitor your shipment’s progress.

Holiday Shipping

Please note that shipping times may be delayed during major holidays such as Thanksgiving, Christmas, and New Year’s. We recommend placing your orders early during these peak seasons to avoid potential delays.

P.O. Boxes & APO/FPO Addresses

We do not ship to P.O. Boxes. However, some items can be shipped to APO/FPO military addresses. If you are shipping to an APO/FPO address, please contact us for more information regarding eligible items.

Shipping Carrier Information

We use the following carriers for shipping:

• USPS Priority
• UPS Ground & Ground Saver
• FedEx Ground

These carriers are selected based on the size, weight, and destination of your package. Unfortunately, we do not allow customers to choose a preferred carrier at this time.

International Shipping

At this time, SAS Custom Carts only ships within the United States. We do not offer international shipping.

Damages & Lost Packages

SAS Custom Carts is not liable for packages damaged or lost during shipping. However, if your order arrives damaged, please contact us within 48 hours of delivery. We will work with you and the shipping carrier to resolve the issue.

• Damaged items: Please save all packaging materials and damaged goods before filing a claim.
• Lost packages: If tracking shows the package as delivered but you haven’t received it, please reach out to us, and we will assist in filing a claim with the carrier.

Contact Information

If you have any questions or concerns regarding your order or shipment, please contact us at:

Email: [email protected]

Phone: 833-588-8697

Thank you for shopping with SAS Custom Carts!